Privacy Policy

Introduction

Welcome to ab777, Bangladesh's trusted online casino and sports betting platform. At ab777, we are fully committed to protecting the privacy and personal data of every user who registers and plays on our platform. This Privacy Policy describes what personal information we collect, how we use it, who we may share it with, and what rights you hold as a user.

By accessing or using the ab777 platform — including our website, mobile interface, games, and promotional features — you acknowledge that you have read and understood this Privacy Policy and you agree to the practices described herein. If you do not agree to any part of this policy, please discontinue use of the platform immediately.

This policy applies to all users accessing ab777 from Bangladesh, including residents of Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. We treat all personal data with the utmost care and apply robust security measures to ensure your information remains safe at all times.

Information We Collect

We collect personal information that you provide directly to us, as well as data generated automatically through your use of the ab777 platform. The categories of data we may collect include, but are not limited to, the following:

• Identity and contact information: full name, date of birth, email address, and mobile phone number provided during account registration.
• Financial information: bKash wallet numbers, Nagad account details, Rocket mobile banking references, Dutch-Bangla Bank or other bank account details used for deposit and withdrawal transactions.
• Account activity data: login timestamps, game history, bet amounts, bonus usage, session duration, and transaction history within the platform.
• Device and technical data: IP address, browser type and version, operating system, device model, screen resolution, and referring URLs collected automatically when you visit our platform.
• Communication records: emails, support chat transcripts, or messages you send to our customer support team, as well as records of promotional opt-ins or opt-outs.

We collect only the data necessary to operate our services effectively and to comply with applicable legal and regulatory obligations. We do not collect sensitive personal data such as race, religion, political views, or health information unless expressly required by law.

How We Use Your Information

The personal information we collect from you is used exclusively for legitimate purposes directly related to the operation and improvement of the ab777 platform. Specifically, we may use your information for the following purposes:

• Account creation and management: to register your account, verify your identity (KYC), manage your profile, and maintain a secure account environment.
• Payment processing: to facilitate deposits and withdrawals through bKash, Nagad, Rocket, Upay, City Bank, BRAC Bank, and other supported payment providers.
• Responsible gaming enforcement: to monitor player behaviour, identify signs of problem gambling, apply self-exclusion or deposit limit requests, and ensure compliance with our Responsible Gaming policy.
• Customer support: to respond to your enquiries, resolve disputes, process complaints, and improve our overall support quality.
• Marketing and promotions: to send you personalised bonus offers, promotional updates, and news about new games or events on the ab777 platform, where you have consented to receive such communications.
• Legal and compliance obligations: to detect fraud, prevent money laundering, comply with anti-money laundering (AML) requirements, and respond to lawful requests from authorities.

Legal Basis for Processing

ab777 processes your personal data on the basis of one or more of the following legal grounds, depending on the nature of the processing activity:

• Contractual necessity: processing required to perform the contract between you and ab777 (for example, operating your player account, processing transactions, and delivering game services).
• Legal obligation: processing required to comply with applicable legal obligations, such as AML obligations, age-verification requirements, and regulatory reporting duties.
• Legitimate interests: processing based on our legitimate business interests, such as improving our platform, ensuring platform security, and preventing fraud, where those interests are not overridden by your fundamental rights.
• Consent: where you have specifically consented to a particular processing activity, such as receiving marketing communications. You may withdraw this consent at any time by contacting our support team.

Sharing of Your Information

ab777 does not sell, rent, or trade your personal data to any third party for commercial purposes. We may, however, disclose your information to the following categories of recipients where strictly necessary:

• Payment service providers: bKash, Nagad, Rocket, Upay, and our banking partners receive transaction reference data solely for the purpose of completing your deposit and withdrawal requests.
• Technology and platform partners: our game software providers and technical infrastructure partners who help operate the platform may access limited user data under strict confidentiality obligations.
• Fraud prevention and compliance agencies: we may share relevant data with fraud detection services and compliance partners as part of our AML, KYC, and responsible gaming programmes.
• Legal and regulatory authorities: where we are required by law, court order, or competent regulatory authority to disclose your personal data, we will comply while taking all reasonably practicable steps to notify you, unless prohibited from doing so.

All third parties who access your personal data on our behalf are contractually required to keep it confidential, use it only for the stated purposes, and apply at least the same standard of security that ab777 applies to such data.

Cookies and Tracking Technologies

ab777 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files placed on your device that allow us to recognise you on return visits, remember your preferences, maintain your session security, and analyse platform performance. We use session cookies (which expire when you close your browser), persistent cookies (which remain for a set period), and functional cookies (which remember your preferences such as language settings).

You may adjust your browser settings to refuse or delete cookies at any time. Please note that disabling certain cookies may affect the functionality of the ab777 platform, including your ability to log in and access game features. By continuing to use our platform with cookies enabled, you consent to our use of cookies as described in this policy.

Data Retention

We retain your personal data for as long as your account remains active or as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. Player account data is generally retained for a minimum period of five (5) years following the closure of an account, in accordance with our AML and KYC compliance obligations.

When personal data is no longer required, we will securely delete or anonymise it in accordance with our internal data disposal procedures. If you request deletion of your account, we will process your request promptly, subject to our ability to retain data where required by law.

Your Rights as a User

As a registered user of ab777, you have a number of rights with respect to your personal data. You may exercise any of the following rights by contacting our support team:

• Right of access: you have the right to request a copy of the personal data we hold about you, along with information about how and why we process it.
• Right to rectification: you have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: in certain circumstances, you have the right to request deletion of your personal data, commonly known as the 'right to be forgotten', subject to our legal retention obligations.
• Right to restrict processing: you have the right to request that we restrict the processing of your data in certain circumstances, for example while a dispute is being resolved.
• Right to withdraw consent: where we process your data on the basis of consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

We will respond to all verified rights requests within a reasonable timeframe and at no charge to you. In some cases, verification of your identity may be required before we can act on your request.

Security of Your Data

ab777 employs industry-standard security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include SSL (Secure Sockets Layer) encryption for all data transmitted between your browser and our servers, secure password hashing, role-based access controls for internal staff, and regular security audits of our platform infrastructure.

Despite these safeguards, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify affected users without undue delay and take all appropriate remedial steps. We strongly encourage you to use a strong, unique password for your ab777 account and to never share your login credentials with anyone.

Payments and Financial Data

All financial transactions on the ab777 platform are processed through trusted third-party payment gateways including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. We do not store your full mobile banking PIN, bKash wallet passwords, or bank account passwords on our servers. Transaction data is retained solely for accounting, compliance, and dispute resolution purposes.

If you believe any unauthorised transaction has occurred on your ab777 account, you must contact our support team immediately at [email protected]. We take all reports of unauthorised financial activity seriously and will investigate and respond within the shortest practicable timeframe.

Protection of Minors

ab777 is strictly an adults-only platform. Our services are available exclusively to users who are 21 years of age or older. We do not knowingly collect personal data from any individual under the age of 21. During account registration, we require date-of-birth verification and reserve the right to request additional age-verification documentation at any time. If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Parents and guardians are encouraged to use parental control tools to restrict access to online gambling platforms.

Changes to This Privacy Policy

ab777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or platform features. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via email or a prominent notice on the platform.

Your continued use of the ab777 platform following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way ab777 handles your personal data, please do not hesitate to contact our dedicated support team. We are available around the clock to assist registered players across Bangladesh.

Email: [email protected] — Please include your registered username and a brief description of your query so our team can assist you as efficiently as possible.